Payment Options when Buying Gold and Silver
At Hatton Garden Metals Ltd, we offer a range of secure and convenient payment methods to suit your needs when you purchase gold or silver from us. Please review the options below carefully before placing your order.
1. Bank Transfer
Bank transfers are a fast and secure way to pay for your order.
- You can make a same-day transfer via online banking or by contacting your bank directly.
- Funds typically clear into our account on the same day the payment is made.
- Once your payment has cleared, you will receive an email confirmation from us.
- Important: Please ensure you include your order reference number when making the transfer to avoid delays in processing your order.
2. Cash at the Counter
Hatton Garden Metals Ltd can accept cash payments at our premises, subject to the following limit:
- We can only accept up to £8,000 in cash per household within a 12-month rolling period.
- ID is required + proof of address ( 1 document from Column A + 1 document from Column B).
| Document Type
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Accepted as
Proof of Address
(Col A)
|
Accepted as
ID
(Col B)
|
| Passport
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| Driving License
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| Utility Bill (Gas, Water, Electric) – dated within the last 3 months
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| Bank Statement – dated within the last 3 months
|
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| Council Tax Bill – current year
|
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| Mortgage Statement – dated within the last 12 months
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| Tenancy Agreement – signed and dated
|
|
|
3. Debit & Credit Card Payments
We accept UK-issued Debit & Credit Card payments under the following terms:
- Online Orders: Debit cards accepted for orders up to £15,000.
- Online Orders: Credit cards accepted for orders up to £5,000.
- In-Store Payments: Debit card payments are accepted via Chip and Pin only, up to £1,500.
- ID may be required for card payments, particularly for larger transactions.
- We do not accept credit cards or commercial/business cards for any purchases.
- Your card must be registered with 3D Secure or your bank's verification scheme for online transactions.
- The billing address of the cardholder must match the delivery address provided at checkout.
Payment Options when Selling Gold or Silver
At Hatton Garden Metals, we are proud to offer four convenient payment methods to suit our customers’ needs. All payments are made on the same day your transaction is processed. If you’re selling to us in person at our London store, you’ll receive a physical receipt. For online sales, an email receipt will be sent for your records.
Bank Transfer
We offer same-day bank transfers using the Faster Payment service. Funds typically clear within two hours of processing, ensuring quick and secure payment directly into your account.
PayPal
Customers can opt to receive same-day payment via PayPal. Please note that, as funds are sent from a business account, PayPal may apply a receiving fee — this is determined by PayPal and not by Hatton Garden Metals.
Cheque
If you choose to be paid by cheque, we dispatch all cheques via Royal Mail First Class. In most cases, this means you should receive your payment the following day.
Cash
Cash payments are available at our Hatton Garden (London) and Manchester locations. Please be aware that we are only able to issue up to £8,000 in cash per household over a 12-month rolling period. Valid identification must be presented at the time of payment.